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Privacy Policy-Emergency Vehicles

Dependable Emergency Vehicles are committed to ensuring your privacy. Whether online, over the phone, or through our offices in Brampton and elsewhere, we recognize how critical it is to ensure the safety of our customer’s private information and confidentiality.

Policy Statement

This policy applies to personal information handled by websites owned by Dependable Emergency Vehicles. Personal information means any information about an identifiable individual, excluding business contact details. We may update or change these terms at any time by posting updates on this page. We encourage you to review this policy periodically.

Accountability

This website and all associated information, software, and services are provided “as is.” To the fullest extent of the law, Dependable Emergency Vehicles disclaims all warranties, express or implied. Use of this site is at your own risk. Any direct, indirect, or consequential harm resulting from using this website, including delays or the incapacity to use our digital tools is not our liability.
Our website may link to third-party sites or advertisements. We are not responsible for, or affiliated with, the content or services they provide.Our services are designed for use within Canada; if accessed outside of Canada, you hold Dependable Emergency Vehicles harmless regarding any violations of your local laws.

Collection and Release of Information

We identify the purpose of collecting personal information at or before the time of collection. Data may be collected for:

  • Requesting vehicle service appointments or technical consultations.
  • Requesting quotations for emergency apparatus, parts, or accessories.
  • Submitting feedback, comments, or general inquiries.
  • Submitting credit applications (allowing us and our affiliates to share identifiable information with third parties as described herein).

Information is used only for limited purposes permitted by law, including processing applications, administering accounts, and providing service updates. We may also collect data such as browser type and page activity to help improve site and performance and support system administration. 

IP Addresses & Security

We may use your IP address to help diagnose server problems, conduct site analysis, and gather broad demographic information. Dependable Emergency Vehicles use advanced security measures, such as secure sockets layer (SSL) technology for communication between your browser and our servers, to protect your data. While we take extensive precautions, no technology is foolproof, and users acknowledge a residual risk of unintentional disclosure.

Anti-Spam Policy

We follow a strict permission-based email policy compliant with CASL. You consent to being contacted for the purposes specified in our disclaimer by completing our forms. You can use the link in our emails or give our office a call at any time to unsubscribe.

User Information for Those Under 18

You must be at least 18 years old to use our credit application. We do not knowingly collect information from anyone under 18 without parental consent.

Indemnity

By using this website, you agree to indemnify Dependable Emergency Vehicles and its suppliers from any liabilities, costs, or damages resulting from your use of the site or from violating this agreement.